Frequently Asked
Questions


Wall Decals + Stickers in DETAILS

Our goal is to balance eco-friendly with Customer satisfaction while printing Decals that are affordable and high quality.

What is a cutout Decal? Decal is a vector design printed on a vinyl adhesive sheet and cut to shape to transfer to any flat surface such as wall, window and floor. Once cut the design is weeded by hand and applied the transferring mask for easy installation. Our wall decals are removable but not reusable and won’t damage the surface in most cases however if you are planing to removing within 6 months, it’s better to test a small sample first.


for Walls from – $28for Window from – $28

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Wall Graphics + Murals in DETAILS

Our goal is to balance eco-friendly with Customer Satisfaction while printing Wall Graphics that is affordable and high quality.

Wall graphics , Wall mural, Wall covering or Wallpaper are digitally printed graphics on self adhesive vinyl that are made to install on wall indoor and outdoor. Being self adhesive, the wall graphic print are easier to install and it comes in tiles of up to 54″ wide for easy transportation and installation. Every tile overlaps .5″ – 1″ to ensure a flawless look and perfection. Accent your world with us.


Order Online from $75Get a custom quote

  • About Shipping
  • About Turnaround
  • Custom Quotes
  • Finalizing the installation
About Shipping

What company do we use to ship our decals?

We use Canada Post as our main shipping company. We use flat shipping rate of $15 to make it easier to our online clients. Our shipping service is standard expedite which takes 1-2 business days in most cases, however, there might be a delays that are out of our control. If you need express shipping please contact us over email and arrange for pick up on any of our locations.


How do we pack our decals and sticker?

We use recyclable  boxes (10″ x 10″ x 54″) for the large murals and large wall graphics, recyclable tubes (4″ x 4″ x 10″ -40″) for the mid sizes decals and envelopes for the small decals and stickers.

All packages should have a printing prof or order number and installation instruction (if you didn’t received yours, please contact us)

We use recyclable  boxes (10″ x 10″ x 54″) for the large murals and large wall graphics, recyclable tubes (4″ x 4″ x 10″ -40″) for the mid sizes decals and envelopes for the small decals and stickers.

All packages should have a printing prof or order number and installation instruction (if you didn’t received yours, please contact us)


About Turnaround

How long does it take to get my print done?

It usually take 1-2 business days to produce and ship online orders, however depending on how busy we are it might take an extra day. If you want to make it faster and easier, please upload the file in PDF vector and order online.


Custom Quotes

If I order by sending an email will the price be the same?

No, orders by custom quotes are min. $85 and $20 for shipping, which means if you need a decal 5″ x 5″ and don’t want to order online it would cost $85 + +20  Shipping. The reason for the min. price is due to the extra work we have to put into your order, invoicing, creating shipping labels, proofing, production schedule and when you order online it’s all done automatically.

How long does it take to get back to me with my estimate?

We are very fast in estimating and you should hear from us within 1-2 business days, sometimes by the same day.

Finalizing the installation

What are my options for installation?

If the decal is small you can follow the instructions and you should be fine, if the decal is large we would advise contacting us to install it for you which is a min. of $125 and we can install in most cities in Canada.

We try to make as easy as possible to install, using quality vinyl and installation instructions, however, we are not responsible for any poor installation and damaged walls that are made by our clients.



FREE SUPPORT

If you have any other question that you couldn’t find on our website, contact us at: info@creativesilhouettes.ca and we will be sure to get back to you within 1-2 business days

CONTACT PAGE

TORONTO – VAUGHAN – VANCOUVER

What Do We do?

Wall Decals, Floor Decals, Wall Murals, 3D signs, Stickers, Window Lettering; YOU DESIGN, WE PRINT IT.

$15 Flat rate Shipping

We Make it easy! Ships with Canada Post expedite 1-2 business days!

20000+ Orders

We have produced more than 20000 decals and install about 900 decals and murals in Toronto and Vancouver per year, which is about 3 every single day.

High Quality Print

We use high tec. printers and 3M vinyl which has 3-5 years durability for our wall decals and wall mural print.


INSTALL VIDEOS

Learn how to install the wall decals.

FAQs

The answer to your questions.

CONTACT

In store, phone or email, we are easy to find.